24/7 Online Reception

Check-in Online: your stay starts here

Save time by completing your online check-in before arriving at the accommodation. Register all guests from wherever you are, whenever you want, easily from your mobile phone or computer.

If you need any help, our Online Reception is available 24/7. You will always be assisted by a member of our team.

How it works Contact us

Check-in Online

Your apartment, your way

Before you arrive

Check-in from you mobile

You will receive our communications by email before your stay, so you can conveniently complete the registration of all the guests from wherever you want. That way, so on the day of arrival you will have everything ready.

During your stay

We are always available

Although our apartment does not have a physical reception, we are always available from our 24/7 Online Reception, every day of the year. You can contact us by WhatsApp, phone call o email. You decide how and when to contact us.

Just 3 steps

Your Online Check-in, in 3 simple steps

Register all guests

To complete the check-in you will need your reservation number, the dates of the stay and the ID or passport of all guests.

We recommend you do it before arriving at the accommodation.

Remember: all guests included in the booking must be registered.

Receive your PIN

If you have completed the online check-in, on the day of your arrival from 4pm, you will receive an Email and an SMS with your room number, your access PIN and the necessary instructions.

Arrive and enter your room

When you arrive at the apartment, find your room and enter your PIN on the door keypad. Without waiting, start enjoying your stay.

Your arrival is autonomous, and our Online Reception is available 24/7 to help you whenever you need it.

Check-in kiosks

Do you prefer to do it when you arrive?

We recommend completing the registration before arriving to avoid waiting.

In some apartment buildings, you can also do it upon arrival: in the lobby, you'll find the Check-in Area with digital kiosks that will guide you step by step.

Available exclusively at our Treumal Park, Escala Brava and Estartit Confort apartments.

Easy to use
Available 24h
Guided steps
No need for assistance

Once finished, you will receive an email and SMS with your apartment number and access PIN.

24/7 Online Reception

From Monday to Sunday

You will always be assisted by a member of our team. You decide how and when to contact us.

(+34) 935 036 020 WhatsApp [email protected]

RVHotels

FAQ SECTION

Yes. To access your apartment, you need to complete the check-in and register all guests included in the booking.

You will only need your booking number, stay dates, and ID or passport for all guests included in the reservation.

Some of our apartments (Club Torrevella and Villas Piscis) have key boxes containing the keys to your apartment. To open your key box, we will provide you with an opening PIN code. At the end of your stay, you will need to leave the keys in the key box where you found them.

Several apartment buildings (Treumal Park, Estartit Confort and Escala Brava) have a check-in area with digital kiosks. If you haven’t completed the check-in when you arrive and need to access the kiosks, you will find the instructions for accessing the building in the email or SMS we’ll send you before your arrival.

Our Online Reception is available 24/7, 365 days a year. You can contact us via WhatsApp or phone, and you’ll always be assisted by a real member of our team

A stay at your own pace. More ease. More comfort

RVApartaments’ Online Reception, now closer than ever.

Book now

Destinations

L'Escala

L'Estartit

Platja d'Aro

Contact us

Check-in Online: your stay starts here