What is my apartment number?

Once you have registered travelers and paid for the reservation, you will receive your apartment number and the PIN to access it. You will receive an email before 4:00 p.m. on the day of arrival with the building plan and the assigned apartment. If you have had any problem receiving the confirmation email, please contact us through WhatsApp, which you will find in all our communications.

How will I know where my apartment is located?

In your key activation email you will have a map of our building, all the apartments are marked so that it is easy to find them. You’ll also find a map of the building next to the pool entrance in case you have any questions! 😊

What do I do if I encounter any incident upon arrival?

Both in the confirmation emails and on the information board of your reservation, you will find a WhatsApp number that is available 24/7. The online reception will inform the corresponding department of the incident to correct it as soon as possible.

What time is check-in and check-out?

Our arrival and departure times are as follows: Check-in (arrival): 4:00 p.m. – remember that your access code is not activated until that time. Check-out (departure): 10:00 a.m. If you need to access your accommodation sooner, you can consult it by sending us a WhatsApp or an email to reservas@rvhotels.es

Is the pool open during my stay?

The pool is open all season and can be used within the established hours, from 10:00 a.m. to 8:00 p.m.

I am staying and want to hire an extra, how do I do it?

If you want to hire an extra service once you have checked in, no problem. You must request the service at our virtual reception through our WhatsApp. Our team will send you a payment link for the chosen extra. Once you have made the payment, we will inform you how to obtain your extra.

I need to add a crib to my reservation.

Don’t worry! We have cribs at your disposal. You will only have to notify us before your arrival and we will leave everything ready for your stay. Remember that you need to reserve the crib in advance as there is limited availability. The crib has a supplement of 6€/day.

Club Torrevella | RV Hotels

Appartment 2/4 people

Double bed
Sofa bed
Shower
Terrace

The apartment is located in the quietest part of the complex and features a cozy bedroom with a double bed. The kitchenette is fully equipped with a microwave, refrigerator, and coffee maker for a comfortable stay. The dining area includes a sofa bed for two additional beds, as well as a television.

Access to the apartment is directly from the terrace, which is furnished with a table and chairs, ideal for enjoying a meal al fresco in a relaxed atmosphere. It also has a full bathroom with a shower for added comfort and fan.

Appartment Duplex 6/8 people

Double bed
Single beds
Bunk bed
Sofa bed
Balcony

These apartments, some of them duplexes, have three double bedrooms: one with a double bed, one with two single beds, and one with bunk beds. The kitchenette is fully equipped with a microwave, refrigerator, and coffee maker.

The spacious and bright dining room includes a sofa bed for two additional beds, a television, and fan.

From the dining room, there is access to a balcony furnished with a table and chairs, ideal for enjoying a quiet meal outdoors.